Your satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a simple and cost-free return process.

Returns

• Timeframe: You may return items within 60 days of delivery.
• Condition: Items must be in new condition and in their original packaging.
• Process: Returns are handled by mail. Contact us at contact@kinvid.shop to initiate your return.
• Cost: Returns are free, with no restocking fees.

Exchanges

• Please note: We do not accept exchanges at this time.

Refunds

• Refunds are processed within 10 business days after we receive and inspect your return.
• Refunds will be issued to the original payment method.

If you have questions about returns or refunds, contact us at contact@kinvid.shop or +1 207-239-0708.